I recently encountered an end user that had recently had a new PC installed with Office 2003 Professional. However, her calendar reminders were not functioning correctly. They were popping up, but only in the background of her other windows. This simply would not do since her calendar reminders were crucial to her day to day functioning. I verified with her that her settings were correct though the following:
Tools => Options => Other tab => Advanced Options => Reminder Options
This did not make a difference, so I instructed her instead to quit Outlook and do the following:
select Start->Run. Type "outlook /cleanreminders" (without the quotes), and select OK.
This worked beautifully.
For more information on launching Outlook with various switches, please visit the following link.
http://www.outlook-tips.net/beginner/switches.htm
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